Terms of Service

Last Updated: October 10, 2025

Welcome to River City Laundromat (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, any of our physical locations, and participation in our SMS text message program (collectively, the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. Overview of Services

River City Laundromat provides laundry-related services including self-service laundry, wash & fold, pickup and delivery, promotions, and customer rewards. Through our website and SMS program, customers can receive updates, promotional offers, and important information related to our laundromat operations.

2. Eligibility

By using our Services, you represent that you are at least 18 years old or have the consent of a parent or guardian, and that you will use our Services only for lawful purposes in accordance with these Terms.

3. SMS Text Messaging Program

Program Name

River City Laundromat Text Alerts

Program Description

By opting into our SMS program, you consent to receive text messages from River City Laundromat. These may include promotions, rewards notifications, reminders, special offers, and other updates related to our laundromat services.
Message frequency may vary.

Opt-Out Instructions

You can cancel the SMS service at any time by replying “STOP” to the shortcode or phone number used to contact you. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive text messages from us.

Rejoining Instructions

To rejoin the SMS program, simply sign up again using our online form, in-store kiosk, or by consenting through another opt-in method. Once you opt back in, we will resume sending messages.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Privacy Policy

For details on how we collect and use your information, please review our Privacy Policy.

4. Account Registration

If you create an account or sign up for our loyalty or rewards programs, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Promotions and Offers

Any promotions, discounts, or offers are subject to specific terms and conditions that may apply. Promotions cannot be combined unless otherwise stated and may be subject to expiration dates or geographic limitations.

6. Use of Website and Services

You agree not to:

Use our Services for any unlawful purpose or in violation of any local, state, or federal laws.

Attempt to interfere with or disrupt our website or servers.

Reproduce, duplicate, copy, sell, or exploit any portion of our Services without express written consent.

We reserve the right to suspend or terminate access to our Services at any time for violations of these Terms.

7. Intellectual Property

All website content—including text, graphics, images, logos, and software—is the property of River City Laundromat or its licensors and is protected under copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, privacy policies, or practices of any third-party sites.

9. Limitation of Liability

To the fullest extent permitted by law, River City Laundromat shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our Services, including but not limited to loss of data, revenue, or profits, whether or not foreseeable.

10. Indemnification

You agree to indemnify and hold harmless River City Laundromat, its affiliates, employees, and owners from any claims, liabilities, damages, or expenses (including reasonable attorney’s fees) arising out of your use of our Services or violation of these Terms.

11. Disclaimers

We make no representations or warranties of any kind regarding the accuracy, completeness, or reliability of any content or Services provided. Your use of our Services is at your own risk and provided “as is” and “as available.”

12. Compliance with Industry Standards

We comply with the Telephone Consumer Protection Act (TCPA), CTIA Guidelines, and all other applicable messaging regulations to ensure a safe and secure SMS communication experience.

13. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:
River City Laundromat
Email: [email protected]
Phone: (662) 213-6355
Address: 6685 QUINCE ROAD Ste 101, Memphis, Tennessee 38119